Privacy Policy

This policy applies to everyone who interacts with Findr, including:

• Visitors browsing the platform
• Individuals who file missing person reports
• People who submit tips or leads on active cases
• Institutional partners and registered administrators

About missing persons: Full name, nickname, date of birth, gender, height, physical description, last known location including local government area, circumstances of disappearance, and photographs. Date of birth is used to calculate age and is not published; the public case page and our API show age only.

About reporters: Name, relationship to the missing person, phone number, and email address. This information is collected to verify reports and enable follow-up.

From tip submissions: Any information voluntarily provided, which may include contact details if the submitter chooses to identify themselves.

From alert subscribers: Name, email address, state of residence, local government area (optional), and (optionally) phone number. State is required so we can target alerts geographically, and local government area lets us reach the people closest to where someone went missing rather than everyone in the state; phone is collected only when the subscriber opts into SMS alerts.

Technical data: Browser type, IP address, and usage patterns, collected automatically to maintain platform performance and security.

From public sources: Findr also identifies potential cases directly from public posts, such as news articles and public social media posts, that describe a missing person with no existing record. A post found this way is never published on its own: a Findr reviewer verifies it, checks for anything that could make publication unsafe, and contacts someone connected to the case to confirm the details and get written permission to document and publish it. Only after that is given does the case enter the same review every other report goes through.

• To publish and maintain verified missing persons cases on the registry
• To contact reporters with case updates or requests for clarification
• To forward relevant tips to the reporting party or relevant authorities
• To improve platform functionality and detect abuse

We do not sell, rent, or trade personal data to any third party for commercial purposes.

When a missing person report is approved and published, the details of that case, including the individual's name, photo, physical description, and last known location, become publicly visible on the Findr platform.

Reporter contact details (phone number, email) are not displayed publicly. They are accessible only to Findr administrators for verification and communication purposes.

There is one exception, and it is yours to choose. When filing a report you may tick “Show my phone number on the public poster”. That box is unticked by default. If you leave it unticked, your number appears nowhere public: the case poster directs people to the case page instead, where tips can be submitted anonymously. If you tick it, your phone number is printed on the downloadable poster for that case, which is designed to be shared and cannot be recalled once circulated. Your email address is never published in either case.

You can change this at any time by contacting us. Removing the number stops it appearing on newly generated posters, but copies already downloaded or shared will still carry it.

Case data remains on the platform until one of the following occurs:

• The case is marked as resolved (found or deceased), at which point it is archived rather than deleted
• The reporting party, the person a case is about, or their family formally requests removal, for any reason
• Findr administrators determine the case is fraudulent or otherwise inappropriate

Archived cases are retained for record-keeping purposes but are removed from public search results.

Tip submissions: The IP address recorded with each tip is retained for 90 days for abuse-prevention purposes, then permanently removed. The tip text and any voluntarily-provided contact details are retained for the lifetime of the related case.

Under the Nigeria Data Protection Act 2023 (NDPA), which superseded the NDPR, you have the right to:

• Request access to personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data, subject to legal and operational constraints
• Withdraw consent for data processing where consent was the basis for collection

To exercise any of these rights, contact us at the address listed in Section 8.

Findr uses essential cookies to maintain session state and platform security. We do not use advertising cookies or third-party tracking pixels. Findr does not currently use third-party analytics.

Verified developers may access anonymised case data via the Findr Developer API. API access is governed by separate developer terms. Findr does not share reporter contact details, tip submissions, or unverified case data via the API under any circumstances.

We may update this policy as the platform evolves. Significant changes will be communicated via a notice on the platform. Continued use of Findr after changes are posted constitutes acceptance of the updated policy.

For privacy-related queries, data requests, or concerns about how your information is handled:

support@findr.ng

We aim to respond within 5 working days. Urgent requests related to active cases are prioritised.